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How can we help you?

  • How to Register and Log In

    A user can register quickly using a social media account with Facebook, Google, or Twitter. This simply uses services by

  • How to Set Up the User Profile

    A recommended first step for the user is to fully set up his/her profile on Mazzady by fulfilling all the fields, includ

  • Competition Basics

    To participate in a competition, a user must first purchase a “Mazzady Gems” package. Each competition has two main sta

  • The “Buy Now” Option

    Users are able to purchase selected items directly without participating in a competition, usually at a negotiated disco

  • How can I track my order?

    Taking into account that we deal with several suppliers. We will provide you with all the required information besides w

  • Can I return my product?

    If you wish to return an item, please contact our support team and note that If the item is damaged or defective upon re

  • Payment Methods

    You can pay by credit card, debit card& crypto currency. We use SSL encryption to make sure that the transactions are 10

  • Do I have to pay sales tax?

    Orders will be subjected to 5% sales tax. For Buy it Now orders the tax is based on the Buy it Now price and for auction

  • I Can not finish my payment, What can I do?

    If you receive an error message when making a payment, try making the payment again. You may have made a slight error w

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